Vermont 211 – Get Health and Human Services Help!

VT 211 - Get Connected. Get help!Get Connected. Get Help.

Help navigating health and human services for information and resources is only 3 digits away… 211. Vermont 211 is a statewide Information and Referral program of the United Ways of Vermont. The Vermont 211 system is at the fingertips of every resident and every phone 24/7. 211 is cost-effective, high-quality, personal, flexible and community-based.

To contact 211:

Dial 211 or 1-866-652-4636 or text your zip code to 898211, Monday-Friday 8:00am-10:00pm

Can’t find what you need?
You can always reach one of our trained Information & Referral Specialists by phone or by text. Vermont 211 is here to offer help and to offer hope.

• One call gives you access to resources across your community. 211 is efficient, fast and easy to use.

• No more wrong numbers; no more wasted time trying to find the right resource(s).

• 211 is a private and confidential call; most often the name of the caller is not even taken.

• 211 maintains the integrity of the 9-1-1 system; saving that vital community resource for life-and-death emergencies.

• 24/7 availability every day of the year; 211 is always there for you by phone, at, and by texting your zip code to 898211 Monday-Friday 8:00am-10:00pm.

• 211 is an easy way to find or give help in your community.

• Language translation services are also available.

In times of disaster, Vermont 2-1-1 plays a critical role in bringing information to the people most affected by the events and relaying the needs of callers back to the government officials and the first responders.

What are the needs in your community?
Vermont 211 collects town, county and statewide data and feeds it back to communities to help make systemic change. Monthly reports showing the needs of your county are available on our website.

In Fiscal Year 2021, residents of Bennington County contacted 211 by phone or text 1,468 times. There were 488 searches of 211’s database conducted by people identifying themselves as Bennington County residents.

The top areas of need were: Basic Needs, Income Support and Employment, Organizational and Community Services, Health Care, and Environmental and Public Health/Safety. The top services sought were housing/shelter; public assistance; and public health and safety, primarily related to COVID-19 concerns.

Agencies receiving the greatest number of referrals included: Department for Children and Families—Economic Services Division; Vermont Department of Health; Vermont Foodbank; BROC Community Action; Greater Bennington Interfaith Community Services; Help Me Grow Vermont; Southwestern Vermont Council on Aging; and Bennington County Coalition for the Homeless.

Want to subscribe to our monthly newsletter?
Our e-newsletter shares monthly statistics on the needs of Vermonters, highlights resources and keeps you up-to-date on new initiatives. To see or subscribe to our newsletter, go to:

Vermont 211 Partners with Help Me Grow Vermont
Help Me Grow VT provides a centralized resource center that promotes family well-being by connecting children and their families to community-based services and resources for children birth through age eight. They offer care coordination and help with navigating services to ensure families connect to the resources and services they need. Help Me Grow Child Development Specialists also answer questions about children’s behavior and development and offer developmental screenings to help identify children who are at risk for delays, so that services can begin as early as possible. Help Me Grow Child Development Specialists are available from 8:00am-5:00pm Monday-Friday by dialing 211, extension 6. You may also text HMGVT to 898211, or email: